My payment failed and I don't know why?

My payment failed and I don't know why? My credit card is valid and not expired.

Answers

  • sman
    sman Posts: 5,162 ✭✭
    Sure you need to contact the support and check with them
  • SW_Sk8
    SW_Sk8 Posts: 95 ✭✭
    Best to contact fizz
  • MichelP
    MichelP Posts: 8,731 ✭✭
    Myrte,
    Please, contact the support by chat online (8h00 to 21h000.
    The adress is:
    https://fizz.ca/en/faq/how-do-i-fix-payment-issue
  • Toe
    Toe Posts: 60 ✭✭
    Go to my profile. --> contact us , ask help
  • clau3166
    clau3166 Posts: 132 ✭✭
    love to know the outcome in order to help other users. Please feel free to share when resolved. Thanks!
  • Chris K. #7521
    Chris K. #7521 Posts: 486 ✭✭
    This happened to me once. In the end, it was my credit card company that froze my account because of "suspicious spending" and they didn't bother to let me know.
  • Peenis
    Peenis Posts: 91 ✭✭
    Try to change your payment method and try again.
  • Olivier R. #3666
    Olivier R. #3666 Posts: 1,714 ✭✭
    Please contact the Support.
  • Alfio
    Alfio Posts: 398 ✭✭
    My greatest fear ...
  • Benoit D. #9220
    Benoit D. #9220 Posts: 284 ✭✭
    Contact support
This discussion has been closed.