How many times a month do you reset your modem?

Vincent D. 39366

Just wondering if mine's normal. I gotta reboot once or twice a week to maintain connectivity.

poker85

NO, it is not normal to restart the Fizz router several times a month
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M T. #12340

No it's not normal. Change your wireless channel to see if it helps.

hc0468

Never.

Since the technicians replaced our cables when we were having intermittent problems, the modem has never rebooted or lost connection. It has now been about 2 weeks. https://community.fizz.ca/questions/2205838-internet-disruption-2020-01-16-13-52

In your question on the French forum you asked about the router ( https://communaute.fizz.ca/questions/2223737-fois-mois-devez-redemarrer-routeur-reobtenir-connexion-internet ) so I'll just mention here too that the router should not need to be rebooted either.

With stable and well-configured devices, you should never need to reboot.

Beter

Personally i never do.

Beter

almost never

FizzFanTim

IMO it should be a rare occurrence - to the point where you don’t remember the last time you did it.

MichelP

Vincent,
It's not normal
Please, ask for support from Fizz, chat with them:
https://fizz.ca/en/faq/my-wi-fi-network-cutting-how-do-i-fix-it#3

Jimmy N. #14505

Once for the past 4 months. No complaints.

Takion

Never restarted the modem since I installed it

Chris K. #7521

I've never rebooted mine out of necessity. The only times that it has been rebooted was because the power went out.

richard P. 41148

I use mine as modem only (I disabled the router features to use my own router) and I had to reboot it once in about 3 months.