Anybody having trouble using Fizz for mobile phone verification texts?

Kyle C. #853

Has anybody else had websites not recognize their Fizz number as a mobile phone? I tried to create an account the Ticketmaster website and the process ended with "provide a mobile phone number so we can send you a verification text".
when I put in my number I received an error saying that they don't recognize it as a mobile number.
Has anybody else encountered this? Has anybody else had any luck reporting this to FIzz?

Mike

I never read anyone reporting this problem, my girlfried used it and never said anything, however, her phone number was transfert.

Was the phone number transfert to Fizz or you got from Fizz?

Did you try to contact TicketMaster, since it seems that they need to update their DB

Alejandra D.

Maybe if you created a number, their line is not yet recognized..

MichelP

Kyle,
I think Alejandra has a good explanation about this issue.

Olivier R. #3666

Not me,. Sound strange

sman

I believe that Mike said something that make sense and Alejandra confirmed

Isabelle D. 12634

Strage never heard about it, sounds silly but did you made sure it was enter in the right format ?

Alejandra D.

Have you resolved the issue, can you explain to us what was the situation ?

__________

I had problems a few months ago to receive some verification SMS but I never heard nor read anybody complain that their phone number was rejected by a website.

Chris K. #7521

I've seen other people post with similar issues in the past.

Thanh S.

Fizz should managed this urgently since it's a major issue.

Nicolas_R

Hello,
No issue for me. Make sure you enter the number the way they asked (format number)