Transfer my current number to fizz?
Violetta
Posts: 1 ✭✭
I am trying to transfer my current number to fizz and it is not working. it keeps on telling me that it cannot find my number. My phone number is still activated, so i do not understand why does it not work.... I really want to keep my current number.
19
Answers
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Have you chosen the correct "previous provider" ?
Do you have the IMEI of your cellphone readily available ?5 -
Violetta,
To activate your sim card , activate your chosen plan and transfert it from your old provider,
you need to have in hand at this moment, the number's account of this provider
or the IMEI of your phone.
If you have theses informations, the transfert of your telephone number will be well done in a few minutes.
It happens to me when I did it last year.
Please,
Check this link: to help you to do it:
https://fizz.ca/en/solutions/search?keys=IMEI
or tomorrow morning, ask for assistance with Fizz's support by chat online(8h00 to 21h00).:
https://fizz.ca/en/contact-us
You will see a green bubble chat down to the right of the page.
When you see it, click on it.
Your chat session is live with them.6 -
Is it a cell phone number or a home phone number ? Because you can only transfer cell phone numbers.5
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If all of the answers given don’t work, communicate with them by messenger, that’s what works best for me. Good luck with this issue.3
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If you have a landline, I believe the trick is to first switch to another provider (such as Videotron) for a month, and then port over to Fizz. If it is a cell, which provider are you currently with? Also, is your area code from within Quebec?0
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Make sure you don't depend on this number for anything critical, I ported my line in 2 days ago, received confirmation email that my service was active still not working1
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