Data going down ?

Adèle C.

Why is my data going down even on my wifi at home? You know why?

Mike

Check the use of data in background.
If your phone is loosing the WiFi then is going to use the mobile data

What phone do you have?

Smilemars

I suggest to turn off your data when you use your wifi at home. By doing that, you are certain that your data usage won't go down.

Jimmy N. #14505

Go to your network usage settings and find out which apo is using mobile data in the background. Deactivate it.

Michelle C. #15180

If you are getting the same issue with Mobile Data and WiFi
I suggest you try to reboot your phone as it sounds like an issue with the phone

Felix D. #15236

On Android enable the data saver as described here:
https://support.google.com/pixelphone/answer/7055392?hl=en

Olga P. #15146

That's because of the background application.

MichelP

Adele,
I am enough confident that you lost your data by the background of all your applications.
Also, maybe one good suggestion:
turn off your data on your phone while you're at home using the wi-fi.

Jimmy N. #14505

My gf is being at home for the last 3 months (baby), yet instagram is using a lot of her data even if we deactivated it to use background data, we are figuring it out still

Nini G. #13860

It might some apps that are taking dates without you using them.