I see my plan price different in 2 places on Fizz web site

JessicaRen
JessicaRen Posts: 12 ✭✭
I noticed a sudden change in my plan price. My last billed was $31, but since yesterday I noticed that it is now $40
on "my plans" page. I checked my email and made sure that I didn't' miss any email notification from Fizz. I then used the "adjust plan" to see if I would be better off changing my plan, but noticed that my plan price is still $31.
Which of them is correct? Should I reach out to @Fizz, how? I searched a long time but didn't find their contacts, not even the chat function.

Answers

  • Fizzy
    Fizzy Posts: 11,792 ✭✭

    It has happened before. It's just display issue. Seems everyone is affected this time.

    My plan renewed earlier today at the expected price. After your renewal, you can check your transaction history to confirm.

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