After connecting to Philips Hue bridge for the first time it goes to Offlline after some time interm

praneeth

After doing the reset and disabling dual band and resetting the router and Hue bridge it connect fine for the first time but after some time it goes offline and I cannot connect , In order to connect to it I need to follow the procedures agin its FRUSTRATING

praneeth

Here are the steps I followed
https://communaute.fizz.ca/questions/1884376-problemes-connection-hub-philips-hue
https://community.fizz.ca/questions/2167078-anyone-problem-cant-connect-philips-hue-bridge-fizz-modem#answer_5106631

Fling

Check the solutions of this link
https://fizz.ca/en/faq/my-modem-connected-cable-my-connection-keeps-cutting-out-how-do-i-fix

praneeth

I didnt even accept the answer and now I cannot reply to this post it s so stupid anf Thansk for the answer @MT but I think I framed it wrong Yes after reset I have disabled dual band and still the same problem

M T. #12340

According to your post : " After doing the reset and disabling dual band and resetting the router"
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It looks like you reset your Fizz router after disabling band steering : reset the router put the dual band back ; if this is the case then you should go back and disable band steering again.