I started in march, for me is ok
I like the data rollover, I have a Canada/USA very economic if compared to the other provider, and the referral
To contact the support you need to go to this page https://fizz.ca/en/contact-us, Fizz push you to find your solution, therefore, you need to search in the solution hub to your solution and only after 10 seconds that you are in a solution page Fizz will give you the chat bubble.
If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)
You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.
I'm loving it so far. They only had issues early on back when I first subscribed but the last several months have had no issues for me. Here is what I like about it:
If you or anyone is a new Fizz customer and looking for a referral code, you can use mine 7BQUE when signing-up. We will both be rewarded with a $25 credit once you have paid your second monthly bill.