I had requested to change my plan from 120 mbps to 60 mbps 4 months ago? Why am I still being overch

Sarika Posts: 4 ✭✭
It hasn’t been changing for the last 4 months and I have been overcharged for all this time. This time I made the request again and took a screenshot showing how my account is supposed to change on Nov 5, 2019 but I am still on 120 mbps. This is ridiculous! I really want Fizz to take action on it else I’m going to have to take a strict action.


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