Some phone calls not being displayed before sent to voicemail?

Andrey G.

Why are certain phone calls not displayed, and sent to voicemail 2-3 seconds after?
I receive calls from my regular callers like my family and friends, but not from infrequent callers. Those infrequent callers get sent to voicemail just a few seconds after, and then the call shows up as being missed. I never get the phone call displayed on my phone, so I do not know I am being called then.
How can I fix that?

Lucas A. #13141

Hmmm, it sounds strange. I would try to contact the support team if I were you.
Have you tried restarting your phone? Did you have this problem since you activated your account or did it just started recently?

Fizzy

What phone are you using? Check your phone settings and phone app settings.

Sounds like you are accepting calls only from your contact list and other calls are being blocked (being sent to direclty to voicemail).

Alfio

Likely what Fizzy says, as it takes a couple of seconds for call display to come through. If your phone is set to reject (or send to voicemail) calls that are not on your contact list. I will need to double check that feature on my phone, now that you brought this up.

Andrey G.

Turns out you were right! It wasn't Fizz at all, but my own phone settings. I mistakenly activated "Silence Unknown Callers" on my iPhone settings, but everything is fixed now.
Thank you very much!