Home internet down in Châteauguay since yesterday afternoon?

Kai O.
Kai O. Posts: 2 ✭✭
Can anyone confirm also having a service outage in Châteauguay before I repeat all the usual troubleshooting procedures?


  • Mike
    Mike Posts: 20,888 ✭✭
    Your best option is to contact the support at 8 since with the winds therewas alot of problems yesterday
  • Mike
    Mike Posts: 20,888 ✭✭
    From this map it seems that videotron still have problems
  • Fizzy
    Fizzy Posts: 11,077 ✭✭

    Some power outages from violent storm will last into next week, Hydro-Québec says


    The utility dismissed comparisons to the 1998 Ice Storm, while saying it can't predict which areas of Quebec will get their power back first.


    Many Quebecers will have to make do without electricity until next week as Hydro-Québec struggles to restore power after a violent windstorm left more than 800,000 clients in the dark Friday.


    Wind gusts snapped many branches and trees, which in turn severed power lines. Many wooden electrical poles were also damaged.


    The hardest hit areas: the Montérégie, Montreal and the Laurentians.


    The storm left one person dead — a 63-year-old man in the Eastern Townships killed when a tree fell on him as he took photos of another downed tree.


    With blackouts set to last days, some local governments set up warming centres. Quebec City welcomed residents on Friday evening, while in Montreal, the Côte-des-Neiges—Notre-Dame-de-Grâce borough said four buildings would be open on Saturday for those still without power.


    It’s the biggest service interruption since the January 1998 Ice Storm, when up to 1.4 million customers were without power in the dead of winter and it took weeks to reestablish electricity to all.


    At the height of Friday’s storm, close to 1 million customers were affected by outages.


    Hydro said it had more than 1,000 employees on the ground and was also hiring private companies and asking neighbouring jurisdictions for help.


    But the damage was so widespread that it will take time to deal with the downed power lines that have caused 2,000 power failures across the province, Éric Filion, president of Hydro’s distribution division, told a hastily arranged news conference Friday afternoon.


    “That’s more than 2,000 places that our teams have to visit to make repairs,” he said. “We have a lot of work to do.”

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