I have cancelled my plan several months ago! WTF???

Tzatziki
Tzatziki Posts: 9 ✭✭
in Your Fizz Account
I have cancelled my plan several months ago, but I still can't remove my credit card, because "You cannot delete this payment method because it is associated to an active plan."
And now I've received an email with bonus.
WTF???

Answers

  • Mike
    Mike Posts: 21,535 ✭✭
    If you cancel your plan must be inactive
  • Alfio
    Alfio Posts: 398 ✭✭

    I would not feel comfortable with my credit card associated to the account after wanting to cancel.

     

    Contact Fizz support directly and see if they can do something at their end.

This discussion has been closed.

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