Can't make outgoing calls?
Phone number *** *** ****. I can't make outgoing calls. Please fix.
Answers
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This is a public fourm, I will signal your post
In the meantime did you already try to put your phone in airplan mode for 20 seconds?
this is a fizz guide
https://fizz.ca/en/faq/I-cant-make-any-calls-on-my-phone-why
If it does not solve contact the supportCHAT
- Go to this page https://fizz.ca/en/faq/I-cant-make-any-calls-on-my-phone-why, if you are not connect login
- The business hours: every day from 8 a.m. to 9 p.m. (EST).
- Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
FACEBOOK
Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)
CONTACT FORM
You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.
6 - Go to this page https://fizz.ca/en/faq/I-cant-make-any-calls-on-my-phone-why, if you are not connect login
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What happens when you try to make a call?
Does it help if you enter the numbers manually on your dial pad (instead of using contact list) to call?
If you hear a recorded message, what does it say? After the message plays, can you see if your call is completed?
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Quite often that issue is linked to a payment that did not go through. Could this be a possibility?7
