Why no data in Ontario (roaming activated, connected fizz ext 4g)?

parphane

Hi,
I am in Ontario but unable to get data,
I activated everything (roaming etc...) Have a Canada wide plan and my phone says I am connected to fizz ext 4g.
Any advice?

Mike

Double check the apn
Also enable the 3g et 4g

Serge O. #3665

Close and reopen your phone after activating the roaming.

Fizzy

Are you just visiting Ontario? Or have you been in Ontario for 3+ months?

 

Note that you cannot continually roam for 3+ months. In this case, check your plan status on your Fizz account.

 

If you are just visiting, you can try connecting to another FIZZ EXT network. And enable both data + roaming.

Takion

You need to turn on you data roaming and it will work

parphane

So I was the APN, that must be set to mobile.bm,
This also allows me not to have to turn on roaming,
Which can be helpful if you travel and you forgot that you turned it on
On Android don't forget to click the 3 dots at top right and hit save after you renamed the APN