Why can't I see zones and rates for mobile travel?

Adriana W.

I click on MOBILE, then TRAVEL, then DISCOVER ZONES AND RATES and it brings me to my overview page. Why can't I see the zones and rates? Is there a bug? I've tried on different devices and I still can't see...

Yelena

You have to be logged in to your account in order to see the travel add-on prices.
If you have an account, you can see the travel add-on prices by clicking My plans -> Manage plan -> Travel.
If you don't have an account yet, you can ask here about a specific zone, and we can share the prices with you.

SittingRam

Once you are logged in and go to “my plan” - Manage / travel. You should see this:

Code_KRUEW

Sounds like you already logged in and you are just being kicked back out to your overview page. When this happens to me, I try a few things:

 

• log out, log in
• try in an incognito window
• try a different browser
• delete my cookies related to fizz

 

 

 

redhead

Also, Fizz says to disable add ad-blockers.

Fizzy

You can try using a different browser (like Chrome, Firefox) on your computer.

Also clearing your browser cache and using incgonito mode may help.

If the problem persists, perhaps your account needs to be reset by Fizz support.

 

In any case, here are the current Travel rates by zone.

Travel Add-on	Europe	Asia/Oceania	Latin America	Africa
100 MB	n/a	n/a	n/a	$4.00
250 MB	$3.00	$4.00	$3.00	$5.00
500 MB	$4.00	$5.00	$4.00	n/a
1 GB	$5.00	n/a	$5.00	n/a
Pay As You Go	Europe	Asia/Oceania	Latin America	Africa
MB	$0.20	$0.20	$0.20	$0.70
1 SMS	$0.10	$0.10	$0.10	$0.15