How can I change my plan to 2 Gb instead of 1Gb with the discount?
L B. #10965
Posts: 60 ✭✭
in My Mobile
After one month of usage I realize that I need 2Gb instead of 1Gb so I wanted to add 1Gb but it would charge me $12/month more!!! If I was a new customer, I would get it for $1.80 extra...How can I change my plan and get it for that price instead of paying $12 extra?
9
Answers
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To change your plan:
- Go to My Plans in your Fizz account.
- Scroll to the plan you wish to change.
- Click on Manage and then Adjust your plan.
- Use the Plan Wizard to adjust your data, minutes, texts and Calling Options (international calls and voicemail).
- As you adjust your plan details, you will see your new monthly fee in the box below.
- When you like what you see, click Save Changes.
- Changes take effect at the start of your next payment cycle.
Important – any change to your plan must be made 48 hours before the end of your payment cycle. During those 48 hours, systems are frozen and no change can be made. You’ll therefore have to wait for the next payment cycle.
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How do I "model" my plan?5
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So, you're saying that it will only take effect on my following month? Therefore, in my case, since my plan started on the 1st of the month, it will only take effect on November 1st?5
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