Emergency Cancel?

Trevor D. #11893
Trevor D. #11893 Posts: 1 ✭✭
in Internet
Hi,
I just ordered and paid fro Fizz, they are coming to install next week, but I have just taken a contract position and am moving. I need to cancel asap.
How do I do it?

Answers

  • Mike
    Mike Posts: 21,597 ✭✭

    You must contact the support

    CHAT


    Go to this page https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address, if you are not connect login

    The business hours: every day from 8 a.m. to 9 p.m. (EST).

    Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

    If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

    FACEBOOK

    Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)

    CONTACT FORM

    You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.

  • Chris K. #7521
    Chris K. #7521 Posts: 486 ✭✭
    Contact support!
  • Leifuer
    Leifuer Posts: 531 ✭✭
    Contact Fizz immediately!

    As fast as you can!
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