How do I claim ownership over my Fizz internet subscribed under my ex's name
Stephania D.
Posts: 37 ✭✭
...and he's now getting all the reward points! We broke up but still share the home internet, but he got it under his name so he's getting all the juicy points on his mobile account... I am a very frugal student so earning points equivalent to my monthly payment amount would be good for me. Can we just put both of our names since we're paying half half anyways? Thanks
21
Answers
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Did you try to change all the informations
https://fizz.ca/en/faq/how-do-i-change-my-personal-information
However, if you already have a mobile account, you need to contact the support
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Well he's also paying for it so I was wondering if it was possible to declare "two owners"6
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lol, sorry, the person that's responsible for paying the bill and who has it in their name, is the one who gets the "juicy" points. Not that there's many points available just for paying your bill. You'll get more from participating in the forums.6
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Only giving the kudous you will get 20 pts per day6
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I doubt Fizz can split the bill and rewards. But nothing stops you from doing so.
Determine what the bonus/reward is for his mobile plan and then agree to share it.
So instead of paying half for your share of the internet, you should be paying a lil less than half.
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It doesn't work that way unfortunately.2
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I don't think it's possible, sadly.2
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I'm not sure if it can be separated at this point, but you could try contacting fizz on facebook and explaining it to them. good luck3
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