No network, no connection?
If not getting internet back by Monday, going with someone more mature.
Faqs are useless, no real help. google review, coming with pictures
Answers
-
Contact the support, that' the only way and they are pretty simple to join. Click on resolving- issues and the bubble will appear
The idea of this page https://fizz.ca/en/contact-us is to explain how you can access the chat bubble. If you do a search in the Solution Hub related to your issue and access the help page the chat bubble will appear at the right corner.
- You're logged into your Fizz account.
- You're active on a help page such as https://fizz.ca/en/faq/resolving-issues
- Simply click on the chat bubble that appears at the bottom on the right.
- You're within the business hours: every day from 8 a.m. to 9 p.m. (EST).
- You have disabled any ad blockers in your browser.
If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
6 -
Your support and contact us going in circles u never get in touch with anyone. If they dont need clients, I'll go away... sick of it, still no internet...5
-
I am starting to say that we are users here. It seems that you already have chat with them.
Did you try to insert the SIM in one of your friends phone?
You can also make an official complains if your situation in not resolved.5 -
@Artem: This is one of the pages to have the chat https://fizz.ca/en/faq/resolving-issues4
-
It sounds like your mobile phone is working for calls and texts, but not data.
Which phone model are you using?
Perhaps you need the correct APN settings to get data working.
Fizz FAQ here: https://fizz.ca/en/faq/what-are-fizz-network-settings-apn
We come to this forum to help fellow users like you. We can only help if you give us more info and let us know what steps you have already taken.
If you would like to contact Fizz support, it sounds like you are having difficulty with your current browser.
You can try clearing your browser cache and retry using incognito mode.
You may also try contacting Fizz using another browser on your computer.
5 -
In order to help the Fizz community evolve with your question, do not forget to identify the best answer given to you by members of this discussion group using the Make Best Answer button under the answer you deem to be the best.
4
