Order a sim card on September 3 today is September 6 and it hasn't arrived yet, what do I do?
Answers
-
Did you receive a notification mentionning that the sim card is delivered ? If you did then you should contact Fizz.
You can chat with Fizz by opening a help page and you'll see a bubble chat at the bottom right (during business hours : https://fizz.ca/en/contact-us ).
You can try this link to initiate a chat session : https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do0 -
Do you live in montreal or outside?
The carrier in montreal is leaving the envelop in front of your door
Did you track the order?
https://fizz.ca/en/faq/who-is-delivering-my-sim-card-how-do-i-track-my-shipment-contact-the-shipper0 -
In order to help the Fizz community evolve with your question, do not forget to identify the best answer given to you by members of this discussion group using the Make Best Answer button under the answer you deem to be the best.
0 -
Loren, Did you contact them? whet did they suggest? Buy another SIM card we'll refund you for the first and delivery it the same method!!!0
This discussion has been closed.