SIM not supported what sould I do?
Adame M. #9770
Posts: 3 ✭✭
in My Mobile
Hi, my iPhone 6 is UNLOCKED but I still get the «SIM not supported by carrier» message. Help please.
13
Answers
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You shure it is unlock ? Usualy when someone get this message it's lock.
Follow the instruction in this link to conctact your provider
https://fizz.ca/en/faq/how-do-i-unlock-my-phone6 -
If you also get the screen to enter an unlock code, then your phone is locked,
Do you know the origin of your phone, like where and when it was purchased?
Have you used this phone with other/multiple carriers?
6 -
sounds like a locked phone but everything is possible, maybe the sim card is not working.
Maybe you should contact FIzz support :
https://fizz.ca/en/contact-us6 -
Yes, the phone is locked contact the provider from whom you got the phone.6
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