my plan does not change for the second month . what the hell are you doing ?

ali A. #7737

I've changed my plan 2 month ago . your coulegue appologise me and told me that was a mistake. this month it doesn't change . are you cheating me?

M T. #338

There must be a bug in Fizz system. You should contact them again.

Yelena

There is a bug in Fizz system. Lots of people couldn't change their plan after July maintenance.

Simon H. #6464

Reach out to fizz support ASAP via Facebook chat, search fizz mobile.
They will respond and correct the situation within minutes.
Good luck

TheDean

This forum is the Fizz Community Forum, where plain regular users like yourself share experiences and help each other out with advice and such when we can.

 

For something like this, though, you're going to need to get in touch with Fizz support.  Details are on their contact page at https://fizz.ca/en/contact-us.

 

Best of luck.

Balaram

Do not freak out. Fizz is in a stabilization period so not everything will work at 100%. After July, they had some maintenance issues. If you want some help you can contact Fizz.