payment way delete
Answers
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I will contact the support, in order to have the correct information
CHAT
Go to this page https://fizz.ca/en/contact-us, if you are not connect login
Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
FACEBOOK
Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)
CONTACT FORM
You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.
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Is your service still active ? If so You migth have to wait until the end of your active cycle.2
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Does your plan still show as active? If yes, can you try cancelling?
There are 2 places on your account that contain your credit card. Try the other area first.
If you still cannot remove it, wait til tomorrow to try again.
Otherwise contact Fizz support for help before your next scheduled payment date.5
