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When am I going to be able to receive calls and messages again?

I can't receive any calls and messages on my Iphone for the past 2 days. I have to receive calls from my university in the US in order to get ready for the Fall semester. When the services will be restored? I applied all the different solutions and none of them worked out.

Answers

  • Mike
    Mike Posts: 18,409

    Contact the support

    CHAT

    Go to this pagehttps://fizz.ca/en/contact-usif you are not connect login

    Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

    If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

    FACEBOOK

    Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)

    CONTACT FORM

    You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.

  • Mike
    Mike Posts: 18,409

    Try to put your phone in airplan mode for 30 secs, if it does not help, contact the support.

    Contact the support

    CHAT

    Go to this page https://fizz.ca/en/contact-usif you are not connect login

    Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

    If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

    FACEBOOK

    Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)

    CONTACT FORM

    You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.

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