Internet installation scheduled for August 1st, 2019. Is the modem delivered by mail?

Muhammad A. #8524

A fizz technician is scheduled to pass by between 7:30 AM and 12 PM for installation of my home internet. However, I have not received the modem yet. Is the modem usually delivered via mail or fizz's technician drops it? Thanks

Takion

No the modem is given to you by the technician if you scheduled and paid the fees he will come and set it up for you other wise he will hand it out to you and you set it up by yourself

Shilgi

When I got my internet setup a Videotron technician came brought the modem did a few setups outside the house and gave me the modem and left everything worked fine was simple to setup the modem

M T. #338

The technician will come with the modem. He will make sure that internet works.

Simon H. #6464

The tech shows up with the modem and will test the speed of your Coax Cable.
He will also take the serial number of your modem for Tracking reasons.
Good Luck

Fizzy

As others have mention, the technician will bring the modem to you on the installation date.

Make sure you confirm the modem password with the technician before s/he leaves. Sometimes password is written on back on modem, other times it is default one.

Rabih C. #8552

if I am you, I will cancel it and search for another provider...it is the worst provider, yesterday someone bring me the router, yes everything is clear and you can do it by your self, easy setup....but the worst thing is the support, and I found the speed like other nothing change only few dollars less, and it is a bullshit comparing to other service and support....I will cancel my account immid. I only use it for 24 hours... if you will wait for support you will spend 100 light year for someone to reply you.