International calls ?

Fallone

I payed for International calls and when I check my bank account fizz took the money and when I tried to make the call it says my plan does not allow me to make the call.

Mike

Did you verify on the transaction history, to be sure that is there? Or in you plan at the top you will see all the services enabled.
Did you block the international call from you profile?
my plan-> Manage plan ->Advanced Parameters -> No international calls

Yelena

Did you check the settings of your phone? Maybe international calls are disabled?
If not you can always contact the support by chat or Facebook messenger https://fizz.ca/en/contact-us

Yelena

@Fallone: is your issue resolved? Can you close the topic by choosing the best answer?