Voicemail issue

Yuan L. #7703

I opt out voicemail last month and i'm still getting voicemail on my phone, why? It was clearly saying that on my next monthly cycle, i will have no more voicemail.

Yelena

Another glitch in the system. Contact the support by chat or Facebook messenger to sort it out.
https://fizz.ca/en/contact-us

Mike

If they did not charge you for that you can always disable call forward

https://fizz.ca/en/faq/how-do-i-set-up-call-forwarding

Yelena

Yuan, did you contact the support? Was your issue resolved? Can you close the topic by choosing the best answer?