My phone works, but why data doesn't work?

yung-chi

My phone and text message work, but why data(1G) doesn't work?

Takion

did you make sure that data is active on your phone check the this in the setting of your phone

Mike

You need to check the APN, here the guide

https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

Dominic L. #1933

Check your apn settings. If they are incorrect you will not have mms or internet working

Steph_PEMO1

Most likely there is something with your APN.
Look at the video, and follow it step by step. Then everything should be fine.
https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

J D. #792

yes, the 1st thing to do is to verify the APN setting as mention here above