unable to register fizz phone with network in india

S M.

I am in Mumbai and I am unable to register my fizz phone with any network in India. How can I get text messages (SMS)? I even purchased international add-on and also credited some money into my wallet. All of no use. Please let me know urgently. Thanks.

Yelena

Your issue is quite particular. You should contact Fizz customer service via chat or Facebook.

Mike

Are you sure that your phone is compatible?
Did you activate the roaming?

Fizzy

I hope you get it to work soon.

 

Whizz posted this reply a couple of months for a similar question:

Currently, our partners in India are Vodafone India, TataDoCoMo, BSNL.
Have a nice day!

 

 

Also Irene posted this helpful info:

 

Hi, I do not answer directly, however, be careful in India the frequency is different on my
knowledge, since they have different models. Probably your phone will not be compatible.

https://www.frequencycheck.com/countries/india

Fizzy

Make sure you enable Roaming, have the proper network mode and manually select the FIZZ EXT network that will work for you.

You may have to reboot your phone for the changes to work.

 

Feel free to contact Fizz support during business hours. They will have to troubleshoot with you.

 

Otherwise if you need service ASAP, you may have to look for a local solution.

Simon H. #6464

Interesting situation...i hope you had a chance to ask support via the chat, they are very effective
Good luck

gremiobr

You should contact fizz by chat or Facebook messenger!

Raghav

I was there for a month and it didn't register with a compatible phone.