My 2 phones are still not activated for the GB

Michele P. #6178
Posts: 1
in My Mobile
I have 2 cell phones ant either of the phones have been activated for the 2GB
10
Answers
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You will have to contact support to resolve your issue. See https://fizz.ca/en/contact-us2
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Look at your apn
If you have problem sending MMS or using data check if you have correct APN config on your phone.
https://fizz.ca/en/faq/what-are-fizz-network-settings-apn1 -
Make sure your APN settings are correct:
Fizz APN settings are:
APN: mobile.bm
MMSC: http://mms.mobile.bm
MMS proxy: mmsproxy.mobile.bm
MMS port: 80
APN type: default,mms,supl1 -
Are you talking about the gift they gave us for the outage a few weeks ago?1
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Fizzy * Go de ma part + mon code de référence Fizz => 66KGA <= my Fizz Referral code + GB data from me *Posts: 8,127
As others have said to enable Data access, you need to setup APN settings on your phone.
To use the perks, you need to logon your Fizz account and activate them.
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