My 2 phones are still not activated for the GB
Michele P. #6178
Posts: 1 ✭✭
in My Mobile
I have 2 cell phones ant either of the phones have been activated for the 2GB
10
Answers
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You will have to contact support to resolve your issue. See https://fizz.ca/en/contact-us2
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Look at your apn
If you have problem sending MMS or using data check if you have correct APN config on your phone.
https://fizz.ca/en/faq/what-are-fizz-network-settings-apn1 -
Make sure your APN settings are correct:
Fizz APN settings are:
APN: mobile.bm
MMSC: http://mms.mobile.bm
MMS proxy: mmsproxy.mobile.bm
MMS port: 80
APN type: default,mms,supl1 -
Are you talking about the gift they gave us for the outage a few weeks ago?1
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As others have said to enable Data access, you need to setup APN settings on your phone.
To use the perks, you need to logon your Fizz account and activate them.
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