Why am I being billed more than one month ahead of the start of the service?

Options
Chiladen
Chiladen Posts: 1 ✭✭
Someone asked a similar question and was told that billing starts at the moment the service starts. In my case, I've been charged on May 9th, the subscription date, for a service scheduled for June 20th. So which is it?

Answers

  • Mike
    Mike Posts: 20,888 ✭✭
    Options
    On my knowledge the money are taken but the cycle will start on june 20
  • Fizzy
    Fizzy Posts: 11,077 ✭✭
    Options

    Usually with prepaid service, you get charged when you sign-up and service commences at the same time.

    I am guessing you signed-up for Home Internet and choose June 20th to begin service.

     

    It is normal that you are charged right away for the first month. You should see your 2nd monthly bill will be charged on July 20th.

This discussion has been closed.