Hi there, I can't receive alerts message from BMO, can this be fixed?

Hi there, I can't receive alerts message from BMO, can this be fixed? I know you have been working on this for nearly six months! You guys need another six months to figure it out?

Answers

  • Irene
    Irene Posts: 1,308
    We are users as you.
    It will be fixed but we do not know when.
  • Whizz
    Whizz Posts: 8,454
    Hello Dazhi,
    To ensure the proper functioning of this service, the interconnection must be configured and verified individually with each of the hundreds of companies that use it. In the interest of efficiency, we have chosen to prioritize the companies most used by our customers, but it is a continuous and progressive work.
    We have been working since we started on deploying this type of service and will continue to do so until everything is optimally configured. We are sorry for the inconvenience that the delays of this progressive deployment can cause you.
    This information is also visible on our FAQ stabilisation : https://fizz.ca/en/faq-stabilization-period
    Have a good one.
    -Luciana
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