Can't unsubscribe to home internet....anybody knows how?

Jimmy F. #5435
Jimmy F. #5435 Posts: 1 ✭✭
in Internet
I already read: https://fizz.ca/en/faq/how-do-i-unsubscribe-from-fizz-home-internet
I have no such option as "Unsubscribe" in my Internet plan.
Can someone point me in the right direction?

Answers

  • Chris P. #37
    Chris P. #37 Posts: 141 ✭✭
    Unfortunately in that case you will need to contact Fizz support either using the chat function on the help page or contacting them using Facebook Messenger (The preferred method).
  • DinoS
    DinoS Posts: 626 ✭✭
    Facebook Messenger
  • Fizzy
    Fizzy Posts: 11,823 ✭✭

    I'm guessing you are within 48 hours of your plan renewal.  Fizz does this for the mobile plans, but I think it should not apply to internet plans.

     

    Under these circumstances, contact Fizz support. They should be able to help.

  • Fizzy
    Fizzy Posts: 11,823 ✭✭

    I am sure by now you have unsubscribed. Going to My plans --> Manage --> Unsubscription

     

    Btw Fizz changed their moving policy. You get to keep your beta pricing when if you move out.

    https://fizz.ca/en/faq/im-moving-how-do-i-change-my-address-my-home-internet-service

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