I choose a number but the site was crashed and the number is not available anymore?

I choose a number but the site was crashed and the number is not available anymore. is it reserved for me or someone else took it?

Answers

  • Irene
    Irene Posts: 5,186 ✭✭

    Contact the support

     

    To chat with the support, make sure that:

    • You're logged into your Fizz account.
    • You're active on a help page. https://fizz.ca/en/faq/resolving-issues

    • You're within the business hours: Monday to Friday from 8 a.m. to 9 p.m. (EST), weekends and holidays from 10 a.m. to 6 p.m. (EST).
    • You have disabled any ad blockers in your browser.

    If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

  • GOAT
    GOAT Posts: 227 ✭✭
    Someone else probably got the number, unfortunately. Might have to try for another one. There is a chance that it got attached to your account, so perhaps try the live chat so they can check your account.
  • Mike
    Mike Posts: 21,676 ✭✭
    Did you contact the support? Did you get your number back? Please give us a follow up
This discussion has been closed.