Anyone else having truoble retreiving vm?

GRACE F.

I noticed in the past two weeks I am unable to retrieve my voice messages. When I press a long 1 on the key pad it now automatically says I have 30 seconds to record a greeting for incoming callers to hear. However I no longer get the option to retrieve my messages.

Please Help

Irene

Did you record the greeting?
Last week there was a problem.

GRACE F.

Hi Irene,
No I never recorded my own vm greeting. I always had the prerecorded one.

Irene

I will try to do it. Probably they enforce the use of it.

Takion

They oblige you to record a greeting since the beginning of the week

GRACE F.

Hi Takion,
I guess I missed that memo probably was sent via voice message. I will try to sent one up and see if it makes a difference. Thank you

Zef

The same happened to me.My solution:record any greeting then go inside Your VM.Go to settings(option 3)then delete You greeting.You get same setting like before(prerecorded)Probably Fizz resented some or all VM.

redhead

Recordeed my greeting when I activated Fizz two months ago and everything is working fine: same greeting as before and calls go to voicemail.