Why am I always roaming inside the coverage area (Québec) ?

Jose C. #4918
Jose C. #4918 Posts: 4 ✭✭
I'm always roaming, even inside the coverage area QC

Answers

  • Allison W.
    Allison W. Posts: 1,272 ✭✭
    What sort of phone do you have? Does it work with the frequencies used by Fizz?
  • M T. #338
    M T. #338 Posts: 2,934 ✭✭
    Verify if your phone is compatible with Fizz https://fizz.ca/en/faq/compatible-devices
    Be aware of roaming restriction https://fizz.ca/en/faq/compatible-devices
  • Ohthatvank
    Ohthatvank Posts: 86 ✭✭
    Yess verify the compatibility of your phone with the provider Fizz.
  • Sh4wn
    Sh4wn Posts: 5 ✭✭
    It could be due to the fact that it is still under the stabilization period
  • Ryan B. #977
    Ryan B. #977 Posts: 93 ✭✭
    it could be that in the area you are when you are roaming the signal to the FIzz network is not as strong as the partner network and so you will Roam to ensure that you are getting the best signal.
    It is not a problem as long as you don't roam ALL the time for 3 months straight.
  • Martin
    Martin Posts: 272 ✭✭
    Maybe your phone doesn't have the supported band by fizz. You need b4 lte/3G , b17 lte
  • Fizzy
    Fizzy Posts: 11,762 ✭✭

    What phone are you using?

    In your phone settings, you should be able to turn roaming off or on

    And select FIZZ as network operator.

  • redhead
    redhead Posts: 857 ✭✭
    An alternative: if you have an esim enabled device, check out Airalo. You can get 1GB of data valid for 7 days for 3$.