SIM not received

Zola

I requested and paid for an extra SIM for my wife, having gotten mine and started using but the system showed it was delivered bit not yet received.

Mike

Therefore, you did not received
Recently different people reports stolen SIM cards.
However, go on
- My profile - Order History - See Details
Find the shipping number
If the delivery us flagged as delivered but you did not receive it.
- Check that the delivery address is correct
- If the courier cannot correct your delivery
Contact fizz https://fizz.ca/en/faq/i-ordered-sim-card-but-havent-received-it-what-do-i-do Wait 15 seconds for the icon to appear at the bottom right)

Ryan B. #977

I know for my sim deliveries there was a tracking code with Canada Post. You should be able to check your tracking and see if it says it was delivered. If you don't receive it, contact support and they should be able to resend a new sim card