Check your mms if its working??

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Nick Huynh
Nick Huynh Posts: 6 ✭✭
in My Mobile
I can send mms to any fizz member but not to any other carrier. Is it just me or someone else is having the same issue? I already factory reset, my apn is perfect. Any other solution??

Answers

  • Mike
    Mike Posts: 20,795 ✭✭
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    If the MMS is working between fizz account, is not an APN problem

    therefore, you need to contact the support

     

    CHAT
    Please contact the support

    Go on this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login
    Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon

    FACEBOOK
    Your can also send a message by facebook
    https://facebook.com/fizzca and click send a message (this is a bit slower)

    FORM
    You can also fill a contact form
    From the panel My Profile -> Contact Form (the subject are limited)

  • Sebastien
    Sebastien Posts: 2,127 ✭✭
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    For me there's a datestamp issue with other carriers, espicialy with Rogers. They are receiving them, but as if I sent them 6 hours ago. Without notification. Many people are having the SAME issue. But Fizz prefers to tell it's my contact phones who are deffective (cause it's working for some carriers with the same device). But these contacts also send/receive without any issues with all other carriers than Fizz.
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