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Latest mobile service update?

Fizzy
Fizzy Posts: 6,450

April 2, 2019 3:45 p.m. - Some members have started to see their service come back. Our teams are pursuing their efforts to solve the situation as soon as possible for all our members.

It doesn't include me

Answers

  • MARROY
    MARROY Posts: 47
    Me neither
  • Mine works. I turned airplane mode on and off and the signal was back.
  • YvonneF
    YvonneF Posts: 1
    any new updates?
  • it doesnt include me either lol
    on minute its down the other minute i can send a text like theyre playing with a switch on and off
  • For me, it works right now... Montreal, downtown
  • Allison W.
    Allison W. Posts: 1,270
    Try restarting your phone or toggling airplane mode on and off. That seemed to help my phone refind the network.
  • It was down for me most of the day. It kind of came back a few mins here and there but very low signal strength. Seems to work now though
  • In Ottawa, mine isn't working.
  • Kovid
    Kovid Posts: 567
    It has been restored for me but I do not yet if it is stable.
    At some point during the day, it was up and down inOttawa.
  • I got service again, thanks!
  • SQ
    SQ Posts: 11
    Hi,
    I rebooted my phone after that mobile network is available now.
    I just want to say "thank you for your service!" You are the "BEST"!!
    Thank you
  • qqq
    qqq Posts: 1
    Roaming in US and service stopped for me too this morning. Can call now but no data
  • Meng J.
    Meng J. Posts: 10
    Why am I always not in that “some members see the service back” group but always in the “some members experience issues” group
This discussion has been closed.