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Cambria
Cambria Posts: 26 ✭✭
in My Mobile
Remember to check https://fizz.ca/en/faq/status-services for updates! The most recent one:
April 2, 2019 9:40 a.m. - We noticed some instabilities on our network, which would explain why some members cannot use their services. We're currently investigating to pinpoint the cause as soon as possible.
I haven't really seen "instabilities" so much as people legit just having 0 service across the board, though.

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  • Zhenkun
    Zhenkun Posts: 5 ✭✭
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    If this information can be shown on the first page of the solution hub, it would be great since I tried too many times to figure out where the problem from, the network or my phone. :))))
  • Cambria
    Cambria Posts: 26 ✭✭
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    @Zhenkun same. It would avoid a lot of repeat questions and people thinking that the Hub is a company-run thing...
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