Can't log into BMO app or website on Fizz mobile data

Daniel Reeders
Daniel Reeders Posts: 8 ✭✭
Like other users I can't log into the BMO app or even their website when I'm connected to Fizz mobile data. I've cleared my browser cache and it still doesn't work. I get a 'We lost connection!' error when I try to log into the app and a 404 error when I try to open www.bmo.com. The second I connect to my home Wi-Fi network, I can connect to both, no problems. The 404 error in particular is confusing — it makes me wonder if Fizz is adding variables to the URL string (GET/POST). That would be beyond illegal but I wouldn't put anything past Fizz at this point.

Answers

  • Xily
    Xily Posts: 15 ✭✭
    I had the same problem with the BMO app on Fizz network with a iPhone X. When I get into wifi, it works fine but not on LTE/3G. Along with the current outage and 2FA issues, I'm starting to question if it is better to move to another carrier.
  • Daniel Reeders
    Daniel Reeders Posts: 8 ✭✭
    @Ed V — Yes of course I've reached out to Fizz customer service about the problem, and I look forward to hearing from them in the usual week's time (or two) :P
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