Welcome to the Fizz Community Hub
Moving without cancelling?
I will be moving in July and am wondering what the procedure is, especially since I have a plan that is not even listed anymore (beta prices). Anyone have any luck with this?
For mobile, doest matter i think, for Internet, probably can't, internet service is way to new for answers.... but Fizz doesn't provide any moving procedure. You have to cancel your service thus losing your beta price.
- Here is another post about your question.
Just update your address on your profile and your cc payment and that’s all
For mobile: as long as you move within the Fizz subscription area, your mobile services won't be impacted; if not, it will be cancelled by Fizz automatically if you roam too much.
Internet : If your new location is served by Videotron, there is no problem. If not, you will have to cancel since your modem won't work.
Advice to you : check on Fizz website to find out if your new address is within Fizz subscription area and is served by Videotron for internet.
More info Here:
You simply need to update your profile
This discussion has been closed.
Official Fizz communications
Welcome and join
About my account
Switch to Fizz
Create your plan
How it works?
Need a phone?
Activate my SIM
How it works?
Transfer my number
Fizz network settings
Status of our services