Sim card stopped working?

Posts: 24 ✭✭
Hi
My sim card stopped working yesterday. My network status is No SIM card- Emergency calls only.
I have already tested my phone with another SIM and of course I tried my SIM card with another phone. It looks like the SIM is F.U.
How do I get in touch with Fizz customer service? There is no popup chat and I do not have an facebook account.
Any ideas?

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Answers

  • Supreme Geek 5/5165🔥 Posts: 22,232 ✭✭

    I tried 30 min ago and was working la chat, be sure to be connected

    Go on this page https://fizz.ca/en/faq/resolving-issues
    Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon


    You can also fill a contact form
    From the panel My Profile -> Contact Form (the subject are limited)

  • Big Geek 5/5 Posts: 537 ✭✭
    You can also try to communicate with Fizz via facebook messenger
  • Supreme Geek 5/5165🔥 Posts: 22,232 ✭✭
    @serge she does not have a facebook account
  • Supreme Geek 2/5 Posts: 865 ✭✭
    You can use the contact form in your Fizz account via a web browser also.
  • Big Geek 5/5 Posts: 537 ✭✭
    @Mike no one need a facebook account to use facebook messenger. You only need your name and a phone number.
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