Texts arent going through

Jennifer Em
Jennifer Em Posts: 4 ✭✭
in My Mobile
Texts aren't going through at all today. All steps were taken on my part to attempt to fix it. What is going on?

Answers

  • Mike
    Mike Posts: 21,664 ✭✭

    If you already reboot your phone, the only solution is to contact the support.

    Go on this page after 8h, https://fizz.ca/en/faq/resolving-issues,, you need to be connected
    Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon


    Your can also send a message by facebook
    https://facebook.com/fizzca and click send a message (this is a bit slower)

    The APN is only used for MMS and internet

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