why am i not able to ask any question?

Prem Kaushal
Prem Kaushal Posts: 1 ✭✭
in My Mobile
i wanted a 17 dollar plan but to my dismay i cannot use the phone to call.what a cell phone company that does not let me use the phone.

Answers

  • Mike
    Mike Posts: 21,577 ✭✭
    You need to be sure that your phone is compatible with the network used by fizz
    https://fizz.ca/en/faq/compatible-devices
  • Mike
    Mike Posts: 21,577 ✭✭
    Try this site to see if your phone is compatible
    https://willmyphonework.net/
  • Oury
    Oury Posts: 243 ✭✭
    Mike is right, but if your phone is compatible, I suggest you contact support in the bubble chat in the solution hub.
  • Leifuer
    Leifuer Posts: 531 ✭✭
    a plan of 17$? do you mean the plan with 2GB data, no minute and no sms?
    If you so, you won't be able to make calls, nor sending sms, because these features are not activated!
    The quickest way to make a call is either to add money in your wallet or buy an adds-on.

    If you change your plan, il will be active from your next billing cycle, not the current one!

    Good luck!
  • Allison W.
    Allison W. Posts: 1,272 ✭✭
    Which plan did you choose and when did you activate it? In addition to the already mentioned possibilities, it can take several hours for the phone to be fully activate.
This discussion has been closed.

Categories