Change the Name of Internet account to my wife's name

My wife and I are both Fizz user and locate at the same address. I had internet and phone plan under my account. She just have a phone plan. Is it possible to transfer the internet service from my account to her account? Thanks!

Answers

  • Sebastien
    Sebastien Posts: 2,127 ✭✭
    We are a community of customers like you and don't have access to your account. This is why we are redirecting you to chat in order to do this.
  • Jason P. #807
    Jason P. #807 Posts: 23 ✭✭
    They usually reply the next day on Facebook.
  • FC
    FC Posts: 117 ✭✭
    You can not. I asked the same question with Fizz by chatting, and they told me I can not simply transfer. I have to cancel one and re-open another.
  • Lopresor
    Lopresor Posts: 257 ✭✭
    Unfortunately, you cannot transfer any accounts right now. I was in the same situation and wanted to transfer my Internet service back to my account from my cousin's but I was denied. They did say that eventually, this will be available, but not right now.
    Good luck !
  • DinoS
    DinoS Posts: 626 ✭✭
    Why not you just use her credit to pay instead? Fizz probably say no for you already.
This discussion has been closed.