why can't find my orders? since I just apply a new SIM card, but can't find any information in my ac

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meng wang
meng wang Posts: 1 ✭✭
in About my account
why can't find my orders? since I just apply a new SIM card, but can't find any information in my account

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  • Serge O. #3665
    Serge O. #3665 Posts: 535 ✭✭
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    You Will receive a email confirmation
  • Leifuer
    Leifuer Posts: 498 ✭✭
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    Here:

    Good luck!
  • JoGF
    JoGF Posts: 44 ✭✭
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    Please in order to help you, you have to give us more details:
    - When you say apply, you mean ordering or activating your SIM card ?
    - This is the first SIM card you ordered or a second one ?
    - Did you already setup your mobile plan or you are wattling to receive your SIM card ?
    - Did you received any email confirmation or notification ? (within your account click on the bell in upper right corner to see your notifications).
  • gremiobr
    gremiobr Posts: 237 ✭✭
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    Go to MyProfile -> Order history
  • DinoS
    DinoS Posts: 626 ✭✭
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    In Order history
  • Lopresor
    Lopresor Posts: 257 ✭✭
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    At first it will appear in your profile > order history. Once you received your sim card, follow the steps for the activation process. Once it is activated, it will appear on your My Plans page. If you don't have a referral code for 25$ off your second monthly bill, you can use mine while activating your account : UP1QP
    Good luck !
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