In my plan I have unlimited messaging. However, I'm not able to receive any messages.How can I fix t

Fernando A.
Fernando A. Posts: 3 ✭✭
in My Mobile
I'm not able to receive any messages. How can I fix this?

Answers

  • M T. #338
    M T. #338 Posts: 2,934 ✭✭
    Activation may take several hours to complete.
  • DavidC
    DavidC Posts: 380 ✭✭
    Is your APN properly configured?
    https://fizz.ca/en/faq/what-are-fizz-network-settings-apn
  • Fernando A.
    Fernando A. Posts: 3 ✭✭
    What is APN?
  • DavidC
    DavidC Posts: 380 ✭✭
    Your Network settings. Take a look at the link in my first message.
  • DinoS
    DinoS Posts: 626 ✭✭
    Did you just activate your account. I just activated one sim today and didn't go through, need use facebook messenger and push them to do something in their end, it works fine now, both incoming and outgoing text plan.
  • redhead
    redhead Posts: 857 ✭✭
    Besides looking at APN parameters, you may also try restarting your phone (equivalent to reboot).
  • redhead
    redhead Posts: 857 ✭✭
    If APN parameters are good and restart of phone did not fix the problem, contact Fizz via Facebook messenger.
  • Shilgi
    Shilgi Posts: 191 ✭✭
    I had a problem like that it takes time if not u should try to contact them
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