I changed my mobile plan, why this month still charge me the same amont like last month?

Ying Liu
Ying Liu Posts: 2 ✭✭
in My Mobile
I changed my mobile plan, why this month still charge me the same amont like last month?

Answers

  • gremiobr
    gremiobr Posts: 237 ✭✭
    The change is only for the next cycle
  • Chris P. #37
    Chris P. #37 Posts: 141 ✭✭
    You must change your plan 24-48 hours prior to the plan renewal, anything later then that and it will only occur on the next billing cycle. Please make sure to change it at least 2 days ahead of time.
    Thanks,
    Chris P
  • Ying Liu
    Ying Liu Posts: 2 ✭✭
    I received the confirm email by FIZZ, my new plan will start at 16 march, but now, still the same plan as last month, nothing change.
  • Allison W.
    Allison W. Posts: 1,272 ✭✭
    Fizz's billing system is still very buggy. You'll have to contact Fizz directly to get them to fix this.
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