New SIM card doesn't work, tried on two phones?

Vincent Olivier Gagnon
Vincent Olivier Gagnon Posts: 1 ✭✭
in My Mobile
Hi, I tried installing my Sim card on two different phones but none sees that there's even a sim card... They were installed on the right side... It simply write : No sim card. One phone is a hp tablet with windows installed and the cell phone is a BM10 mini phone. I just took a plan for voice only if that matters. Thank you very much!

Answers

  • DavidP
    DavidP Posts: 301 ✭✭
    Probably your devices are not compatible with the Fizz network. Fizz supports iOS and Android phones but some people where able to have it on some other devices. You will find the requirements on this page https://fizz.ca/en/faq/compatible-devices.
    « For a phone that only allows 3G or HSPA preferred:
    Calls and / or mobile data: The phone must support the 1700/2100 MHz frequency (also called AWS) »
  • DinoS
    DinoS Posts: 626 ✭✭
    Get a newer model phone.
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